Privacy Policy

Last updated: September 2026

Who we are

Mikel Coffee Club is operated by Concept Hospitality Ventures Ltd, the Mikel Coffee franchisee for Egypt ("Mikel", "we", "us"), for the Mikel-730 branch in Alexandria.

What we collect

When you join, we collect your name and mobile number, and - if you choose to share it - your birthday. When you check your balance or sign in, we also process the one-time verification code sent to your phone.

Why we collect it

To create and manage your Mikel Coffee Club loyalty account, track and let you redeem your points, verify it's really you when you check your balance, and contact you about your account (for example, a duplicate-account issue).

Marketing messages

By joining Mikel Coffee Club, you also agree to receive offers, promotions, and updates from us by SMS, WhatsApp, and email. You can withdraw this consent at any time, for free, by contacting us at the email below - it won't affect your loyalty membership or points.

How we protect it

Your information is stored securely in our systems and is only accessible to authorized Mikel Coffee Egypt staff. We do not sell your information or share it with third parties for their own marketing.

Your rights

You can ask us at any time to see the information we hold about you, correct it, delete it, or stop sending you marketing messages, by emailing [email protected].

Changes to this policy

We may update this policy from time to time. The version shown here is always the current one.

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